Frequently Asked Questions
What is Britax Indonesia’s return policy?
At Britax Indonesia, we understand that sometimes the perfect item may not be the perfect fit. That’s why we offer a hassle-free return policy to ensure your complete satisfaction. If you’re not fully satisfied with your purchase, you can return it within 30 days for a full refund. We’re here to support you and make the shopping experience as smooth as possible.
How long does it take to receive my order?
We know how exciting it is to receive your new baby gear or furniture, and we strive to get your order to you as quickly as possible. Typically, orders placed before 2 PM local time are shipped the same business day, and you can expect to receive your items within 3-5 business days. We’ll keep you updated on the status of your order every step of the way.
How can I get in touch with Britax Indonesia if I have any other questions?
We’re here to help! If you have any other questions or concerns, please don’t hesitate to reach out to our friendly customer service team. You can call us at 7777777777 or visit our website and we’ll be happy to assist you. We’re dedicated to providing a positive and personalized shopping experience for all our customers.